Einstein's File Download Center gives your company the capability to provide current and potential customers, as well as your company's employees, with files related to your company's products and/or services. With the Download Center, you can make available any number and type of files — promotional literature, videos, product manuals, software updates — in an easily browsed interface. Designed to complement a Custom Website, the File Download Center enhances both the functionality of your company's website and your company's reputation for providing outstanding customer service.
Ensuring ease of use was a priority when Einstein created the File Download Center. Administering the Download Center is a breeze. As administrator, you can easily add, edit, rename, or delete files and folders at any time. Uploading files requires only a few clicks of the mouse, and there are no limits on the types of files that can be uploaded. You'll have the capability to allow any visitor to your company's website to browse and download files, or you can require users to sign up for a password-protected account in order to gain access to the Download Center. The intuitive "tree" structure of the folders within the File Download Center makes finding files easy, and the included search function allows users to search for files either by file name or keywords.
The addition of the Download Center to your company's website bolsters the perception that your company is dedicated to providing outstanding customer service. By making materials such as product spec sheets and manuals easily accessible, you increase customer satisfaction and goodwill. You also save your company time and reduce labor costs by having an easily accessed central location for files related to your products and/or services. No longer will you have to devote personnel to fielding telephone calls and emails from customers who desire materials, and your salespeople and technicians will have a readily available portal for obtaining e-files while they are on the road.
Whether integrated as a single additional feature or used as part of a more comprehensive marketing strategy featuring Pay-Per-Click Management, video, or Search Engine Optimization (SEO), the Einstein File Download Center will add consumer-oriented functionality to your company's website. To learn more about the Download Center and how it can enhance customer satisfaction and save your company time and money, contact an Einstein Internet marketing expert today.
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